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Frequently asked questions.
The pool design process can seem like an overwhelming task. Selecting an interior finish is an integral part of that process. Your pool’s interior finish determines your water color, can add value to your home, and can help you achieve a truly custom backyard. Below are some questions we, our builders, and applicators have been asked over the years. The answers provided are designed to ease the process and help you become an educated pool owner.
Where/how can I purchase CL Industries' products for my new pool or renovation?
You must ask your local builder or applicator if they use CL Industries’ products or contact us and we can provide you with a list of builders in your area.
How do I know if a pool service company is keeping my pool's water chemistry within your specified guidelines?
Supply the Service company with a copy of our startup and maintenance guidlines along with a water test results request (ask to be provided with a copy of the water test when the tech services your pool). You can compare the test scores with the guidelines and establish a historical data base of your pools water chemistry.
Can I get the same CL Industries pool plaster for my home in New Jersey that I have in my summer home in Florida?
Yes, CL Industries provides pool plaster products world wide and our complete product line is available to all.
How do I confirm that the CL Industries' product that I've chosen is the one that ends up in my pool?
CL Industries stamps Product ID Batch numbers on all of our products. These batch numbers are recorded at installation by the builder/applicator and transferred to the CL Industries’ Warranty form which is in turn passed to the end user.
Is my CL Industries' pool plaster the same color throughout it's entire thickness? What is the proper thickness?
Yes, CL Industries’ Pool plaster is the same color throughout it’s thickness and the range is 3/8 to 1/2 inch uniform thickness throughout the pool.
Is acid washing of my pool plaster safe or does it reduce the life expectancy of my swimming pool plaster?
While an experienced crew can often acid wash swimming pool plaster to remove topical stains (that have formed due to improper water chemistry and or foreign objects such as leaves that have stained the plaster) there are other less aggressive measures that can be done to remove the stains once a topical test has been done to correctly identify the stain and recommend the proper treatment.
Can I apply the CL Industries' finishes myself?
No, CL Industries’ exposed aggregate finishes should only be applied by Authorized Applicators.
Does CL Industries offer a manufacturer's warranty?
Yes, we provide five year warranties for all of our finishes, and extended warranties are available from our Authorized Applicators.
How do I register my warranty?
When your pool is finished with any of CL Industries’ Exposed Aggregate Finishes your pool builder or applicator will provide you with a batch number and the start-up procedures developed by the National Plasterer’s Counsel. After you have completed the 28 day start-up you can register your warranty through our website by visiting the warranty registration page and providing the requested information.
What will the water color in my pool be with a CL Industries' finish?
Your water color will be either blue or green. The shade of color depends on many factors which are explained in depth on the Finish Your Pool page. Generally blue water is achieved with finishes that have background dyes that are white, blue, black or gray. For green water look for finishes that are tan, green, or brown.
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